We stopped missing calls during exams.
For veterinary hospitals where the phone never stops
We pick up the phone so your team can stay with the patient.
Retrevr is veterinary-trained AI that answers every call and texts back the ones your front desk can't get to — so no one chooses between the pet on the table and the phone ringing up front, and no new client is lost to voicemail.
4.9/5 from 200+ veterinary clinics
Live in 24 hours · 30-day guarantee · Setup fee waived this week
A note from the team
Your team can't be in the exam room and on the phone at once.
Every hospital tells us the same story: the lobby's full, an emergency just walked in, both lines are ringing. Every call that rolls to voicemail is someone who needed you — and most don't call back. They call the next hospital.
Generic AI doesn't understand veterinary medicine. Answering services sound disconnected. And you can't hire your way out of a staffing shortage that isn't going away.
So we trained Retrevr on real vet calls — and it sounds like a CSR who's worked at your hospital for years. It answers every call, texts back the ones you miss, and books into your PIMS. That's the pitch.
— the Retrevr team
Missed call recovered
Missed calls become booked appointments.
You're in an exam room, the lobby's full, the phone rings. Retrevr picks up, texts the client back, and books the slot before you finish the visit.
Recovered up to 91% of missed-call revenue
9:41
Missed call
(415) 555-0182 · just now
Retrevr · auto-reply
Hey! Thanks for calling Cedar Animal Hospital 🐾 Is this an annual exam or a sick visit?
Sick visit — he's been limping since yesterday 🐶
Got it — Tuesday 10:30am works. Booking now…
Appointment booked
Every call you can't get to is a client booking somewhere else.
Book a free 15-min demo — see how Retrevr handles your calls.
See what your day looks like with Retrevr
Every call. Every shift. Already handled.
At the front desk
See every call in real time.
Retrevr shows your team who called, what they needed, and what got booked — without anyone picking up mid-exam.
On the phone
Clients text. Retrevr texts back.
Missed-call text-back, booking confirmations, and reminders go out automatically. Your team sees the thread; they don't write it.
In your PIMS
Books straight into your existing system.
New clients, appointment types, and visit notes — written into ezyVet, Cornerstone, AVImark, ImproMed, or Provet the moment the call ends. The PIMS you already use, updated without anyone touching a keyboard.
How it works
Live in 24 hours.
Three steps.
- 1
Tell us about your hospital.
One onboarding call — your hours, appointment types, refill policy, after-hours triage, and how you want calls handled.
- 2
We train Retrevr on your practice.
Veterinary-trained AI learns your specific hospital — your providers, your scheduling logic, your triage criteria.
- 3
We forward your inbound calls.
Every call gets answered. Every appointment request handled. Every after-hours emergency triaged. Your CSRs get backup, not burnout.
Live in 24 hours. See it in 15 minutes first.
Book a free 15-min demo — see how Retrevr handles your calls.
Built for veterinary medicine
Built for veterinary medicine, not generic SaaS.
Other AI tools sound like a robot reading a script. Retrevr sounds like a CSR who's worked at your hospital for years.
We trained it on real veterinary conversations — appointment types, refill requests, vaccination schedules, after-hours emergency triage, anxious-pet handling, post-op follow-ups. Pet owners don't feel like they're talking to a chatbot. They feel like they're talking to your front desk.
What Retrevr handles
Your front desk stops touching the phone.
- Inbound call answering, 24/7 — including after-hours emergency triage
- Two-way text conversations with pet owners
- Missed-call text-back — recovers the calls your CSRs couldn't reach
- Appointment booking and new-client intake straight into your PIMS
- Refill request capture and routing
- Vaccination, hours, and pricing FAQs in your hospital's voice
- Booking confirmations, reminders, and post-visit follow-ups
- Spam, solicitor, and sales-call filtering
What your team keeps doing: caring for the patient in front of them.
Hospitals using Retrevr
Real veterinary teams, real results.
Booked 11 new clients first week.
Feels like having a receptionist again.
This week's offer
First 10 veterinary hospitals this week get the setup fee waived.
We're hand-picking 10 hospitals each week to onboard at no setup cost. If you book a demo this week and we both agree it's a fit, we waive the setup fee entirely and have your hospital live in under 24 hours.
Hospitals on Retrevr recover up to 91% of the revenue they were losing to missed calls.
Our guarantee
30-day communication recovery
+ 24-hour go-live guarantee.
30-day communication recovery guarantee
If Retrevr doesn't measurably improve your hospital's missed-call handling and responsiveness in the first 30 days, we'll optimize at no cost until it does — or refund your investment in full.
24-hour go-live guarantee
And if we don't have your hospital operational within 24 hours of onboarding, we keep working at no charge until you are.
FAQ
Common questions.
Will it sound like a robot to my clients?
No — Retrevr uses veterinary-trained voice intelligence built specifically for veterinary conversations. Pet owners don't realize they're talking to AI. We'll prove it on the demo using your own hospital's name and intake flow.
What does it cost?
Flat monthly rate, far less than adding another CSR. We'll quote you exactly on the demo call.
What if a call needs a real person?
Retrevr routes urgent or complex calls to your team — true emergencies, complaints, anything outside its training. Your hospital stays in the loop without your CSRs and techs chained to the phone.
How quickly can it go live?
24 hours from onboarding. Guaranteed.
We already have a PIMS. Why add this?
Your PIMS handles records and schedules. Retrevr handles the inbound call overload your front desk can't pick up during exams, surgeries, lunch breaks, and peak hours. It books straight into your existing PIMS — it doesn't replace it.
Will it work with our existing phone system?
Yes. Retrevr forwards from your current number, so there's nothing to rip out. Most hospitals are fully live within 24 hours without changing carriers or hardware.
Stay with the patient. We'll handle the phones.
Book a free 15-min demo and see how Retrevr handles your calls. Live on your line within 24 hours.
Live in 24 hours · Setup fee waived this week · 30-day confidence guarantee
— the Retrevr team